First Utility

Call Costs

Calls to the C-Caller First Utility Phone Number cost 7p per minute plus your networks access charge. C-Caller is in no way associated with or affiliated with First Utility. We offer a independent call connection, tracking and recording service. The 0843 number above will connect you directly to First Utility whilst allowing C-Caller to save the call details and upon request retrieve a copy of your call. The regular telephone number to call if you don’t want to use C-Caller’s tracking service is: 01926 320 700

How To Request Your Call Details

There are 4 simple steps to requesting proof you called as well as the recording of the call:

  1. Call C-Caller’s dedicated 0843 number above
  2. Once the call is complete, fill in the “Get Call Details” form.
  3. Within 24hrs, we will contact you to verify your identity.
  4. You will be sent the call details and a MP3 of your call to your email.

What Services Can I Get When I Call the First Utility Contact Number?

If you decide to call the dedicated ProveICalled First Utility number will connect you to the main First Utility Customer Services department. The team will be able to help you with:

  • Moving Into a new Home
  • Moving Out of your home
  • Switching energy supplier
  • Book your Install
  • Submit Meter Readings
  • Bills & Payment Inquiries
  • Refunds
  • Sign-Up to become a First Utility customer
  • Meter Enquiries
  • Usage Enquiries
  • General Account Enquiries

You cal also access the following services on their website or via the customer service team:

  • Submit a meter reading
  • Make a payment
  • Book a breakdown
  • Book an annual service

Information about First Utility

First Utility provide electricity and gas to both residential and business properties throughout the UK from their HQ in Warwick. In October 2013 the company was actually the seventh largest energy supplier in the UK with a market share of 2%, making it the largest outside the Big 6.

Unlike the Big 6, the company does not generate electricity, instead purchasing it from international markets. The company has a relationship with Shell, which sees it act as an intermediary to purchase wholesale energy on the global market.

First Utility Postal address

Customer Services
First Utility
PO Box 4360
CV34 9DB

Tel: 01926 320 700